Store Leader: Sales, Merch & Customer Experience

Duluth Trading Company; Missouri; On-site; USD 52,000 - 72,000; Full time

Job summary

Duluth Trading Company is seeking a hands-on Retail Sales Manager to lead daily store operations, drive sales, and deliver an exceptional customer experience in our Missouri stores. You will coach and schedule associates, manage visual merchandising, and partner with corporate on promotions while upholding Duluth’s durable, functional apparel ethos and commitment to service.

The role requires strong leadership, a passion for workwear and outdoor lifestyles, and a talent for resolving customer

Qualifications

• Experience leading retail teams in a customer-focused environment.
• Strong communication and problem-solving skills.
• Ability to analyze sales data and translate into actions.
• Passion for workwear, outdoor lifestyles, and service.

Responsibilities

• Lead daily store operations and ensure a positive customer experience.
• Coach and schedule associates to maximize coverage and performance.
• Oversee visual merchandising and in-store presentation.
• Collaborate with corporate on promotions and marketing initiatives.
• Monitor and analyze sales metrics to meet targets.
• Resolve customer issues with creativity and respect.

Skills

Leadership

Coaching

Merchandising

Sales analytics

Customer service

Job description

Duluth Trading Company is seeking a hands-on Retail Sales Manager to lead daily store operations, drive sales, and deliver an exceptional customer experience in our Missouri stores. You will coach and schedule associates, manage visual merchandising, and partner with corporate on promotions while upholding Duluth’s durable, functional apparel ethos and commitment to service.

The role requires strong leadership, a passion for workwear and outdoor lifestyles, and a talent for resolving customer