Store Leader & Sales Coach

Spectrum; Klamath Falls (OR); On-site; USD 52,000 - 76,000; Full time

Job summary

Spectrum is seeking an Assistant Store Manager to lead a high-energy retail team and deliver an exceptional customer experience. You will coach staff to meet sales goals, manage daily operations, and ensure brand standards across the store.

Ideal candidates bring 2–3 years in sales/customer service, strong leadership, and a Bachelor’s degree or equivalent experience. The role includes overtime and travel as needed.

Qualifications

• Ability to read, write and speak English clearly.
• Experience in a retail store environment.
• Proven ability to lead others in incentive-based settings.
• Detail oriented with strong problem-solving skills.
• Comfort with personal technology and software.
• Ability to multitask and adapt to change.
• Willingness to work overtime.

Responsibilities

• Lead and inspire store team to achieve sales goals and deliver top service.
• Coach employees to build relationships, resolve escalations, and up-sell.
• Recruit, train, and mentor staff in a fast-paced environment.
• Oversee daily store operations, staffing, scheduling, and policy compliance.
• Maintain a welcoming, organized store reflecting Spectrum's brand and top-tier service.
• Oversee inventory control and audits to minimize losses and maintain smooth operations.

Skills

Leadership

Sales coaching

Customer service

Retail experience

Inventory control

Overtime willingness

Education

High School Diploma

Bachelor’s Degree or equivalent work experience

Tools

POS systems

Job description

Spectrum is seeking an Assistant Store Manager to lead a high-energy retail team and deliver an exceptional customer experience. You will coach staff to meet sales goals, manage daily operations, and ensure brand standards across the store.

Ideal candidates bring 2–3 years in sales/customer service, strong leadership, and a Bachelor’s degree or equivalent experience. The role includes overtime and travel as needed.