Store Leadership Pro: Drive Sales & Customer Service

Spectrum; South Kingstown (RI); On-site; USD 52,000 - 75,000; Full time

Job summary

Spectrum is seeking a capable retail leader to drive sales performance and customer satisfaction in a fast-paced store environment. You will coach the team, set schedules, and ensure operations meet Spectrum standards while controlling inventory and losses.

The role emphasizes coaching, training, and continuous improvement, with flexibility for weekends and holidays as duties require.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 1–3+ years of management in sales or customer service retail environment.
• Ability to read, write and speak English; strong interpersonal skills.

Responsibilities

• Lead and motivate a sales team to exceed sales goals and maintain a clean, organized store.
• Retain customers by building relationships and addressing objections.
• Ensure the store aligns with Spectrum brand expectations and delivers outstanding customer care.

Skills

Leadership

Sales leadership

Customer service

Communication

Team coaching

Technology literacy

Multitasking

Change management

Partnership building

Presentations

Education

Bachelor's degree or equivalent work experience

Tools

POS systems

Video platforms

Microsoft Office / Computer software

Job description

Spectrum is seeking a capable retail leader to drive sales performance and customer satisfaction in a fast-paced store environment. You will coach the team, set schedules, and ensure operations meet Spectrum standards while controlling inventory and losses.

The role emphasizes coaching, training, and continuous improvement, with flexibility for weekends and holidays as duties require.