Store Leader: Pharmacy & Retail Ops

Walgreens; Colorado Springs (CO); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in Colorado Springs seeks an experienced Store Manager–Operations Leader to supervise customer service associates, manage front-end operations, and support Pharmacy and Retail Store profitability. You will collaborate with the Store Manager on overall operations, scheduling, and coverage during absences.

The role emphasizes leadership, hiring, coaching, inventory control, cash handling, policy compliance, and driving a high-performing team to enhance sales and store performance.

Qualifications

• Bachelor’s degree or equivalent experience in a supervisory role.
• Fluent in English with strong communication and leadership skills.
• Willingness to work flexible schedule, including extended days and weekends.

Responsibilities

• Supervise customer service associates and front-end operations to drive store performance.
• Support Store Manager with overall operations and scheduling.
• Lead recruitment, hiring, performance management, and discipline for team members.
• Monitor and coach customer service quality and resolve complaints.
• Manage store cash, inventory, and price changes; ensure compliance with policies.
• Ensure store interior and exterior are clean and presentable; respond to emergencies.

Skills

Leadership

Customer service

Communication

Team supervision

Operations management

Education

Bachelor’s degree

Job description

Walgreens in Colorado Springs seeks an experienced Store Manager–Operations Leader to supervise customer service associates, manage front-end operations, and support Pharmacy and Retail Store profitability. You will collaborate with the Store Manager on overall operations, scheduling, and coverage during absences.

The role emphasizes leadership, hiring, coaching, inventory control, cash handling, policy compliance, and driving a high-performing team to enhance sales and store performance.