Store Leader: People, Performance & Inclusion

Apple Inc.; Penn Square (PA); On-site; USD 65,000 - 100,000; Full time

Job summary

Apple Inc. stores seek a Manager to lead, coach, and develop a high-performing team while delivering exceptional customer experiences.

You will recruit, train, and retain diverse talent, actively participate in Floor Leadership, and address customer and team escalations. The role drives store priorities, executes operational strategies, and upholds policies to protect assets and trust.

Qualifications

• Lead a team with a focus on developing and retaining a high-performing staff.
• Experience leading others in retail, sales, or a related field.
• Proficient in written and spoken English.

Responsibilities

• Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
• Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership by interacting with team members and customers to meet business priorities.
• Drive store performance by planning and executing operational strategies within assigned areas.
• Maintain policies and protect assets, including confidential information, and address escalations with leadership.

Job description

Apple Inc. stores seek a Manager to lead, coach, and develop a high-performing team while delivering exceptional customer experiences.

You will recruit, train, and retain diverse talent, actively participate in Floor Leadership, and address customer and team escalations. The role drives store priorities, executes operational strategies, and upholds policies to protect assets and trust.