Store Leader & Customer Experience Coach

Apple; Glendale (CA); On-site; USD 53,000 - 88,000; Full time

Benefits offered by this job

Stock options

Bonuses or commission potential

Relocation assistance

Medical & dental coverage

Tuition reimbursement

Job summary

Apple Store is seeking a Manager to lead, coach, and develop a team delivering exceptional customer experiences. You will actively participate in customer interactions with team members to meet performance goals and store priorities.

The role involves recruiting, training, and retaining a diverse, high-performing team, and partnering with leadership to drive business priorities while upholding Apple policies and an inclusive environment.

Qualifications

• Experience leading a team in retail, sales, or related field.
• Proficiency in English, written and spoken.
• Ability to work nights, weekends, and holidays as needed by store operations.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional customer experiences.
• Participate in Floor Leadership to model good practices and meet business priorities.
• Recruit, train, and retain a diverse, high-performing team.

Skills

Leadership experience

Customer service

Retail experience

Job description

Apple Store is seeking a Manager to lead, coach, and develop a team delivering exceptional customer experiences. You will actively participate in customer interactions with team members to meet performance goals and store priorities.

The role involves recruiting, training, and retaining a diverse, high-performing team, and partnering with leadership to drive business priorities while upholding Apple policies and an inclusive environment.