Store Leader: People, Brand & Operations

Sally Beauty Holdings, LLC; Monroeville (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Sally Beauty is seeking an Assistant Manager for one of its stores in Monroeville, PA. You will support the Store Manager by hiring, developing and leading store associates, driving customer experience, and upholding brand standards while overseeing daily operations.

In this role you will focus on achieving KPIs, managing schedules, coaching the team, and ensuring omni-channel execution. The position emphasizes leadership, customer service and store performance in a fast-paced retail environment.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 3+ years of retail sales or customer service experience.
• At least 1+ year of prior management experience preferred.
• Ability to lead or support a team to meet business objectives.
• Available to work with scheduling needs.

Responsibilities

• Brand leadership to achieve KPIs and customer loyalty in stores.
• Mentor and develop team; recruit to build talent.
• Oversee store operations and omni-channel fulfillment.
• Manage inventory, payroll hours, and store opening/closing.
• Ensure safety and loss prevention, asset protection.

Skills

Retail Customer Service

Team Leadership

Communication Skills

Scheduling Availability

Cosmetology License Desirable

Education

High School Diploma or equivalent

Job description

Sally Beauty is seeking an Assistant Manager for one of its stores in Monroeville, PA. You will support the Store Manager by hiring, developing and leading store associates, driving customer experience, and upholding brand standards while overseeing daily operations.

In this role you will focus on achieving KPIs, managing schedules, coaching the team, and ensuring omni-channel execution. The position emphasizes leadership, customer service and store performance in a fast-paced retail environment.