Store Leader: Motivate Teams & Elevate Customer Experience

R551US The Finish Line, Inc.; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager to lead a dynamic team, drive sales, and deliver exceptional customer service in a fast-paced retail environment.

You will manage daily operations, coach staff, and ensure an engaging shopping experience for customers in the Knoxville area. You will oversee inventory, merchandising, and store compliance while contributing to growth initiatives and maintaining a positive, inclusive work culture.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Responsibilities

• Lead and develop a motivated team, set goals, and provide ongoing feedback to ensure top performance.
• Create an exceptional shopping experience by addressing customer needs and maintaining high service standards.
• Drive store sales and profitability through effective merchandise management and promotional strategies.
• Oversee daily operations including inventory, visual merchandising, and store maintenance, ensuring policy and safety compliance.
• Manage budgets, control expenses, and analyze sales data to optimize performance and revenue.
• Implement local marketing initiatives and build community relationships to boost brand presence.
• Identify opportunities for process improvements and implement innovative solutions to store operations.
• Fulfill other duties and projects as needed.

Skills

Leadership

Customer service

Communication

Analytical

Flexibility

Tech-savvy

Education

High School Diploma

Tools

Retail management software

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager to lead a dynamic team, drive sales, and deliver exceptional customer service in a fast-paced retail environment.

You will manage daily operations, coach staff, and ensure an engaging shopping experience for customers in the Knoxville area. You will oversee inventory, merchandising, and store compliance while contributing to growth initiatives and maintaining a positive, inclusive work culture.