Retail Store Leader: Inspire Teams, Elevate Customer Experience

R551US The Finish Line, Inc.; South Portland (ME); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager / Supervisor to lead daily operations, coach a high-performing team, and deliver outstanding customer experiences in a fast-paced retail setting.

You will guide merchandising, promote KPI-driven initiatives, and manage budgets while ensuring compliance with company policies and safety standards. This role emphasizes growth opportunities and community engagement across locations.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team.
• Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities.
• Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Skills

Retail management

Leadership

Customer service

Sales analysis

Flexibility

Tech-savvy

Tools

Retail software

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager / Supervisor to lead daily operations, coach a high-performing team, and deliver outstanding customer experiences in a fast-paced retail setting.

You will guide merchandising, promote KPI-driven initiatives, and manage budgets while ensuring compliance with company policies and safety standards. This role emphasizes growth opportunities and community engagement across locations.