Store Leader & Key Holder — Drive Sales & Experience

Bath & Body Works; Bloomington (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

40% discount

DailyPay

Tuition assistance

Scholarships

Job summary

Bath & Body Works in Bloomington, IN is hiring a Key Holder to support the sales plan and store operations. You will lead daily tasks, coach associates, and ensure strong in-store customer experiences through product knowledge and brand messaging.

You will help set the day’s goals, perform opening/closing routines, and uphold safety and store standards while fostering a positive, customer-focused environment and teamwork.

Qualifications

• Thrives in a customer-first retail environment.
• Ability to coach and motivate associates in real time.
• Strong communication and relationship-building skills.
• Comfort with varied shifts including evenings, weekends, holidays.

Responsibilities

• Lead delegated tasks as Store Manager directs.
• Provide feedback and recommendations to managers.
• Elevate in-store customer experiences through selling behaviors and product knowledge.
• Demonstrate knowledge of products, policies, and store strategies.
• Set daily/shift goals and supervise opening/closing routines.
• Create connections with customers through needs discovery and recommendations.
• Assist with floorset execution, visual presentation and marketing placement.
• Maintain safety, cleanliness and adherence to procedures.

Skills

Customer focus

Leadership

Communication

Coaching

De-escalation

Flexibility

Education

High school diploma/ GED or relevant experience

Job description

Bath & Body Works in Bloomington, IN is hiring a Key Holder to support the sales plan and store operations. You will lead daily tasks, coach associates, and ensure strong in-store customer experiences through product knowledge and brand messaging.

You will help set the day’s goals, perform opening/closing routines, and uphold safety and store standards while fostering a positive, customer-focused environment and teamwork.