Store Leader in Training: Path to General Manager

Coffee & Bagel Brands; Rochester (MN); On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. in Rochester, MN is hiring for a role that blends customer service with leadership growth.

You will work to develop the store team, hit sales goals through fast and friendly service, and foster real connections with guests that last beyond the visit. As you progress toward a General Manager perspective over the year, you’ll lead with Caribou values—Be Yourself, Take Ownership, Serve With Love—while managing day-to-day operations, cash handling, inventory,

Qualifications

• 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age
• Preferred: High school diploma or GED equivalent
• Has a valid driver’s license and reliable transportation
• 1 year of supervisory experience

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with enthusiasm and excellence
• Develops understanding of the business toward GM level within a year
• Creates joyful connections with guests and teaches the team to do the same
• Drives sales through fast, friendly service and goal-focused execution
• Leads problem resolution with calm, professionalism, and listening to understand
• Manages store funds and enforces cash-handling policies on shift
• Oversees inventory, waste control and date rotation
• Supports growth from shift to store to district and company level
• Champions Caribou values in daily interactions

Skills

Customer service

Supervisory experience

Cash handling

Driver's license

Education

High school diploma or GED

Job description

Caribou Coffee Operating Company, Inc. in Rochester, MN is hiring for a role that blends customer service with leadership growth.

You will work to develop the store team, hit sales goals through fast and friendly service, and foster real connections with guests that last beyond the visit. As you progress toward a General Manager perspective over the year, you’ll lead with Caribou values—Be Yourself, Take Ownership, Serve With Love—while managing day-to-day operations, cash handling, inventory,