Assistant Manager – Path to Store Leadership

Bagel Brands; Circle Pines (MN); On-site; USD 47,337,000 - 78,917,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager in Minnesota to develop future leaders and drive store performance. You will partner with the General Manager to lead a store, mentor teams, and enhance guest experiences while focusing on growth and profitability.

The role emphasizes leadership development, strategic thinking about the store and district, and a relentless commitment to Caribou values in every interaction.

Qualifications

• 1-3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation.
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.
• Has a valid driver's license and reliable transportation.
• 1 year of supervisory experience.
• The physical requirements for this position include hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and standing 4 to 8 hours.

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence.
• Develop understanding of the business to the level of a General Manager over the course of a year.
• Create joy and real connections with customers, teaching the team to do the same.
• Foster an environment that supports fast, accurate service through effective deployment and problem solving.
• Hit sales goals through the connection between speed and service.
• Lead on problem resolution with calmness, professionalism, and active listening.
• Connect daily actions to broader Profit & Loss outcomes.
• Organize, execute, and improve administrative tasks tied to business success.
• Manage all store funds on shift by enforcing cash-handling policies.
• Handle orders, inventory, waste control and rotate stock as needed.
• Think holistically about store success beyond a single shift.
• Bring Caribou Core Values to life in every interaction.
• Commit to growth and seeking feedback to improve.
• Lead with a global view of the Caribou brand.

Education

High school diploma or GED equivalent

Job description

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager in Minnesota to develop future leaders and drive store performance. You will partner with the General Manager to lead a store, mentor teams, and enhance guest experiences while focusing on growth and profitability.

The role emphasizes leadership development, strategic thinking about the store and district, and a relentless commitment to Caribou values in every interaction.