Store Leader in Training: Cross-Functional Ops

CarMax; City of Rochester (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

CarMax in Rochester, NY is seeking a Cross Functional Store Manager in Training to lead and develop a team of 10–15 associates across multiple business areas, delivering a world-class customer experience. You will stay involved in the sales process, drive sales performance, and ensure adherence to CarMax policies.

The role emphasizes training, associate engagement, and process improvement while strategizing to meet store budgets and performance metrics.

Qualifications

• Strong problem-solving and collaboration skills to address complex challenges effectively.
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Exceptional communication skills for engaging associates and customers.
• Proven ability to model and encourage exceptional team behaviors while making independent business decisions.
• Flexibility to work rotating schedules, including nights, weekends, and holidays.
• Willingness to travel occasionally for meetings, training, and special assignments.
• Valid driver’s license meeting CarMax safety standards.

Responsibilities

• Develop and execute strategies to achieve store budgets and performance metrics aligned with corporate goals.
• Plan and manage daily operations, monitor staffing levels and adjusting proactively, and ensuring associates have tools and training to deliver a seamless customer experience.
• Analyze and present business results to the Location General Manager and other stakeholders.
• Lead associate development and engagement, providing timely feedback and performance management.
• Oversee training across sales, service, merchandising, and operations to maximize execution and minimize risk.
• Ensure compliance with asset protection, risk management, and operational standards while driving process improvements.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Job description

CarMax in Rochester, NY is seeking a Cross Functional Store Manager in Training to lead and develop a team of 10–15 associates across multiple business areas, delivering a world-class customer experience. You will stay involved in the sales process, drive sales performance, and ensure adherence to CarMax policies.

The role emphasizes training, associate engagement, and process improvement while strategizing to meet store budgets and performance metrics.