Store Leader – HVAC & Customer Experience

Lennox International; Chattanooga (TN); On-site; USD 56,000 - 74,000; Full time

Benefits offered by this job

tuition reimbursement

medical, dental, and vision insurance

prescription drug coverage

401(k) retirement plan

short-term disability insurance

8 weeks paid birthing leave

2 weeks paid bonding leave

life and long-term disability insuranc

Job summary

Lennox Store Manager in Chattanooga, TN will lead a team of customer service associates and collaborate with the sales team to drive store performance and exceed revenue targets. You will model outstanding service, manage daily operations, and foster a safe, organized showroom and back-room environment.

Responsibilities include recruiting and developing staff, optimizing inventory, coordinating shipments, and upholding Lennox’s commitment to integrity and excellence in all customer interactions.

Qualifications

• Requires high school diploma or equivalent; bachelor’s degree preferred and related experience.
• Ability to lead others and communicate effectively.
• Expert knowledge of HVAC systems strongly preferred.

Responsibilities

• Recruit, hire, train and develop the inside sales team and warehouse staff with a focus on providing excellent customer service and solid selling skills.
• Promote the sales of replacement components and aftermarket products to the dealer network, contractors, and other relevant business segments.
• Own the business in the local market and deliver results on established sales, growth, and profitability goals by partnering with Sales to pursue new sales opportunities.
• Maintain a customer-ready, professionally merchandised showroom, warehouse, building and grounds.
• Coordinate with transportation providers for daily shipments.
• Prioritize and promote an ongoing Environmental, Health and Safety program.
• Manage and tailor inventory to the needs of the local market.
• Ensure accurate inventory through cycle counting and general operational excellence.

Skills

Leadership

Communication skills

Team management

HVAC knowledge

Physical stamina

Education

High school diploma

Bachelor’s degree preferred

Job description

Lennox Store Manager in Chattanooga, TN will lead a team of customer service associates and collaborate with the sales team to drive store performance and exceed revenue targets. You will model outstanding service, manage daily operations, and foster a safe, organized showroom and back-room environment.

Responsibilities include recruiting and developing staff, optimizing inventory, coordinating shipments, and upholding Lennox’s commitment to integrity and excellence in all customer interactions.