Store Leader: Guest Experience & Team Growth

Altar'd State; Franklin (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Altar’d State in Franklin, TN seeks Revival Leader to direct store operations, guest service and payroll while driving sales and merchandising standards.

The role requires 3+ years of retail or hospitality management, a Bachelor’s degree preferred, and the ability to lift 30 pounds; you’ll build a team, manage budgets, and ensure brand standards across the Revival concept. You will coach associates, forecast trends, and maintain loss prevention controls to maximize profitability.

Qualifications

• 3+ years of management experience in the retail or hospitality industry with proven results.
• Bachelor’s Degree preferred.
• Physical ability to perform tasks, including lifting up to 30 pounds, prolonged standing and reaching.

Responsibilities

• Lead and direct all store activities to achieve goals, including guest service, sales, HR, payroll and expenses.
• Manage loss prevention and merchandising presentation to standards.
• Recruit, develop and coach associates while maintaining a family, team-oriented environment.
• Forecast and analyze business trends to optimize staffing and payroll.

Skills

People management

Guest service

Payroll management

Store operations

Team development

Hiring and onboarding

Communication

Problem solving

Leadership

Education

Bachelor’s Degree preferred

Job description

Altar’d State in Franklin, TN seeks Revival Leader to direct store operations, guest service and payroll while driving sales and merchandising standards.

The role requires 3+ years of retail or hospitality management, a Bachelor’s degree preferred, and the ability to lift 30 pounds; you’ll build a team, manage budgets, and ensure brand standards across the Revival concept. You will coach associates, forecast trends, and maintain loss prevention controls to maximize profitability.