Store Leader & Guest Experience Coach

Lids; Wayne (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Career development

Team environment

Early wage access

Job summary

Lids in Wayne, NJ is seeking an Assistant Store Manager who leads daily store operations and champions a superior customer experience. You will guide the team, manage scheduling, training, and performance while ensuring store standards and KPI targets are met.

You will mentor staff, drive sales, control loss, and maintain visuals, inventory, and cash handling with integrity on a dynamic, fast-paced retail floor. This role requires flexible hours, teamwork, and a commitment to exceptional service.

Qualifications

• Experience in retail management and leading store teams.
• Strong communication and interpersonal skills.
• Ability to work unsupervised and manage store operations.

Responsibilities

• Act as Manager on duty for scheduling issues, customer complaints, etc. when Store Manager is not present.
• Lead and develop store associates through training programs and regular follow up.
• Maintain cash handling, POS operations, and loss prevention practices.
• Ensure customer service excellence and achievement of KPIs.
• Assist in recruiting and training store personnel on proper store operations.

Skills

Sales leadership

Interpersonal skills

Independence

Job description

Lids in Wayne, NJ is seeking an Assistant Store Manager who leads daily store operations and champions a superior customer experience. You will guide the team, manage scheduling, training, and performance while ensuring store standards and KPI targets are met.

You will mentor staff, drive sales, control loss, and maintain visuals, inventory, and cash handling with integrity on a dynamic, fast-paced retail floor. This role requires flexible hours, teamwork, and a commitment to exceptional service.