Store Leader: Growth & Customer Experience

R551US The Finish Line, Inc.; Costa Mesa (CA); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Health benefits

401K plan

Employee discounts

Job summary

The Finish Line, Inc. in Costa Mesa, CA seeks an Assistant Store Manager to lead daily operations and inspire a high-performance team. You will drive customer experiences, sales performance, and store execution to support company growth.

The role emphasizes strong leadership, analytics, and a commitment to operating with excellence in a fast-paced retail environment, including managing staffing, budgets, and community engagement.

Qualifications

• Experience as Retail Store Manager or similar role with a track record of meeting sales targets and leading a team.
• Strong leadership and communication skills; able to organize, motivate, and develop staff.
• Customer-centric mindset with focus on delivering outstanding service.
• Analytical ability to read sales data, manage budgets, and drive performance.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team; provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs and maintaining high service standards.
• Sales & Performance: Drive store sales and profitability through effective merchandise management and promotional strategies.
• Operational Excellence: Oversee daily operations, inventory, visual merchandising, and store maintenance; ensure policy compliance.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize revenue.
• Marketing & Community Engagement: Implement local marketing initiatives and build relationships with the community.
• Innovation & Problem-Solving: Stay current with industry trends and identify opportunities for store improvements.
• Additional duties and projects as required.

Skills

Leadership

Customer service

Sales

Team leadership

Operations

Education

High School Diploma or GED

Tools

POS systems

Job description

The Finish Line, Inc. in Costa Mesa, CA seeks an Assistant Store Manager to lead daily operations and inspire a high-performance team. You will drive customer experiences, sales performance, and store execution to support company growth.

The role emphasizes strong leadership, analytics, and a commitment to operating with excellence in a fast-paced retail environment, including managing staffing, budgets, and community engagement.