Store Leader: Grow Talent & Elevate Customer Experience

Ross-Dress-For-Less; Huntsville (AL); On-site; USD 55,000 - 70,000; Full time

Job summary

Ross-Dress-For-Less in Huntsville, AL is seeking a Store Manager to lead all aspects of store operations, ensure adherence to company standards, and drive sales and profitability. You will recruit, train, and develop a team of Associates while maintaining an inviting, easy-to-shop environment.

Responsibilities include staffing, scheduling, payroll, loss prevention, and delivering exceptional customer service.

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Recruits, hires, trains and develops Assistant Store Manager, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.

Skills

Customer service

Leadership

Communication

Time management

English fluency

Job description

Ross-Dress-For-Less in Huntsville, AL is seeking a Store Manager to lead all aspects of store operations, ensure adherence to company standards, and drive sales and profitability. You will recruit, train, and develop a team of Associates while maintaining an inviting, easy-to-shop environment.

Responsibilities include staffing, scheduling, payroll, loss prevention, and delivering exceptional customer service.