Store Leader: Grow Sales, Build Teams, Elevate Experience

Citi Trends, Inc.; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid vacation

Paid training

Job summary

Citi Trends is seeking a Store Manager in Columbus, OH to lead daily store operations, drive sales, and develop a high-performing team. You will oversee payroll, inventories, and policy compliance while coaching associates to deliver exceptional customer service.

The role requires 3–5 years in store leadership and 5–7 years retail experience, with strong communication and math skills and the ability to work nights and weekends. Applicants should be ready to own outcomes and promote from within.

Qualifications

• High school diploma or equivalent.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls and compliance with shrink prevention standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers consistently receive excellent service in a safe, organized environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Ensure consistent execution of merchandising, operational, and visual standards.
• Address customer concerns professionally and promptly.

Skills

Leadership

Communication

People management

Time management

Sales-driven

Education

High school diploma

Tools

POS systems

Job description

Citi Trends is seeking a Store Manager in Columbus, OH to lead daily store operations, drive sales, and develop a high-performing team. You will oversee payroll, inventories, and policy compliance while coaching associates to deliver exceptional customer service.

The role requires 3–5 years in store leadership and 5–7 years retail experience, with strong communication and math skills and the ability to work nights and weekends. Applicants should be ready to own outcomes and promote from within.