Store Leader: Front-End & Pharmacy Ops

Walgreens; Oak Creek (WI); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in the United States is hiring to supervise customer service and front-end operations while supporting Pharmacy and Retail Store performance. You will lead a team, manage scheduling, and drive improvements in sales, profitability, and customer satisfaction across the store.

The role requires demonstrated leadership, strong communication, and a willingness to advance through Walgreens training programs; flexibility for extended days, evenings, and weekends is expected.

Qualifications

• Bachelor’s degree or equivalent leadership experience in retail.
• Experience supervising staff and managing store operations.
• Willingness to complete Walgreens leadership programs.

Responsibilities

• Supervises customer service associates and front-end operations.
• Supports Store Manager; oversees scheduling and coverage.
• Works to improve store sales, profitability, and customer experience.
• Leads training and coaching to raise service metrics.
• Ensures compliance with company policies and legal requirements.
• Collaborates with pharmacy and external partners to drive performance.

Skills

Leadership

Communication

Business acumen

Store Manager Training

Education

Bachelor's degree

High School Diploma/GED with supervisory experience

Job description

Walgreens in the United States is hiring to supervise customer service and front-end operations while supporting Pharmacy and Retail Store performance. You will lead a team, manage scheduling, and drive improvements in sales, profitability, and customer satisfaction across the store.

The role requires demonstrated leadership, strong communication, and a willingness to advance through Walgreens training programs; flexibility for extended days, evenings, and weekends is expected.