Store Leader: Elevate Service, Coach Teams, Drive Growth

Ann-Taylor-04806202; Edinburgh (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and career-op

Community impact through philanthropic

Job summary

Ann Taylor Edinburgh Premium Outlets in Edinburgh, IN is seeking an Assistant Manager to support the customer experience and lead a store team. You will model brand behaviors, coach associates, and foster an inclusive, hospitality-minded environment that delivers exceptional service.

This role emphasizes teamwork, omnichannel execution, and operational discipline, with opportunities to recruit, train, and develop talent while driving sales and customer satisfaction in a fast-paced retail setting.

Qualifications

• 1+ year retail management experience (preferred).
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Customer service

Team leadership

Hospitality mindset

Technology proficient

POS system

Tools

Point-of-sale system

Job description

Ann Taylor Edinburgh Premium Outlets in Edinburgh, IN is seeking an Assistant Manager to support the customer experience and lead a store team. You will model brand behaviors, coach associates, and foster an inclusive, hospitality-minded environment that delivers exceptional service.

This role emphasizes teamwork, omnichannel execution, and operational discipline, with opportunities to recruit, train, and develop talent while driving sales and customer satisfaction in a fast-paced retail setting.