Sales Lead: Elevate Customer Experience at Indiana Outlet

N23 Premium Brands Opco LLC; Edinburgh (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Benefits depend on employment type

Job summary

KnitWell Group, developer of Ann Taylor brand stores, seeks a Sales Lead in Edinburgh, IN. You will be a key team member delivering personalized customer experiences and supporting store leadership in daily operations and coaching.

The role emphasizes driving omnichannel shopping, maintaining brand standards, and fostering an inclusive, high-energy environment. This is a regular/part-time position with opportunities to advance within our brands.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Represent the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching for strong customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Stay informed on company priorities and promotions, enabling seamless omnichannel shopping.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication and coaching

Flexible evenings/weekends/holidays

Initiative and decision making

Time management and delegation

Tools

Point-of-sale system

Job description

KnitWell Group, developer of Ann Taylor brand stores, seeks a Sales Lead in Edinburgh, IN. You will be a key team member delivering personalized customer experiences and supporting store leadership in daily operations and coaching.

The role emphasizes driving omnichannel shopping, maintaining brand standards, and fostering an inclusive, high-energy environment. This is a regular/part-time position with opportunities to advance within our brands.