Store Leader: Elevate Pharmacy & Retail Ops

Walgreens; Decatur (GA); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking an experienced Store Operations Manager to supervise customer service associates, front-end operations, and pharmacy-related activities. You will lead a diverse team, recruit and coach staff, and ensure scheduling and coverage meet store needs.

You will collaborate with the Store Manager and District Manager to drive profitability, merchandising standards, and inventory control while maintaining a focus on customer experience and compliance with company policies.

Qualifications

• Bachelor's degree or two years supervisory experience if no degree.
• Demonstrated leadership abilities with strong communication and business acumen.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Supervise customer service associates and front-end/store operations.
• Lead and develop team, including recruitment, performance management, and discipline.
• Manage scheduling, shifts, time records, and coverage to ensure store needs are met.
• Coach staff on customer experience, complaints, and service metrics.
• Collaborate with Store Manager and District Manager to drive store performance and profitability.
• Oversee inventory, price changes, and merchandising to maintain store standards.

Skills

Leadership

Communication

Business acumen

English proficiency

Education

Bachelor's degree

High School Diploma with supervisory experience

Store Manager training (LEAP)

Job description

Walgreens is seeking an experienced Store Operations Manager to supervise customer service associates, front-end operations, and pharmacy-related activities. You will lead a diverse team, recruit and coach staff, and ensure scheduling and coverage meet store needs.

You will collaborate with the Store Manager and District Manager to drive profitability, merchandising standards, and inventory control while maintaining a focus on customer experience and compliance with company policies.