Store Leader: Elevate Omni-Experience & Team Growth

H&M; Nashville (TN); On-site; USD 81,000 - 94,000; Full time

Benefits offered by this job

Staff discount

Health insurance

401(k) plan

Paid time off

Career development opportunities

Job summary

H&M in Nashville seeks a Store Manager to lead the full store team and deliver an exceptional omni-channel customer experience. You will drive sales, budget adherence, visual standards, and customer engagement while fostering an inclusive, entrepreneurial store culture.

Responsibilities include planning, coaching, onboarding, and ensuring operations compliance to maximize profitability and customer satisfaction.

Qualifications

• Strong leader who takes responsibility for others.
• Effective communicator with analytical skills.
• Experience in a leadership role in retail.
• Retail management and operations experience.
• Collaborative team player.

Responsibilities

• Oversee omni customer experience and store presentation.
• Lead full store team and ensure inclusive culture.
• Set sales budgets and create plans to improve results.
• Drive customer loyalty program and sustainability initiatives.
• Manage store opening/closing routines and compliance.
• Coordinate onboarding, training, and development.
• Maintain visual standards and stock levels.

Skills

Store leadership

Customer experience

Team development

Budgeting & planning

Store operations

Job description

H&M in Nashville seeks a Store Manager to lead the full store team and deliver an exceptional omni-channel customer experience. You will drive sales, budget adherence, visual standards, and customer engagement while fostering an inclusive, entrepreneurial store culture.

Responsibilities include planning, coaching, onboarding, and ensuring operations compliance to maximize profitability and customer satisfaction.