Store Leader: Elevate Guests, Build Teams & Grow Sales

Bagel Brands; Maple Grove (MN); On-site; USD 28,000 - 54,000; Full time

Job summary

Caribou Coffee in Maple Grove, MN is hiring a General Manager to lead store culture and overall operations. You will drive team engagement, guest satisfaction, and sales growth while upholding brand standards and safety.

The role requires 2–3 years of management in hospitality or retail, strong P&L knowledge, and recruitment/training expertise. Competitive pay and a community-focused work environment are offered.

Qualifications

• 2–3 years of restaurant, retail, or guest service management experience or equivalent combination of experience and education
• Experience with sales building, P&L statements, recruiting and training
• Must be 18 years of age or older
• Valid driver’s license and reliable transportation
• ServSafe certification preferred or certification within 90 days of employment

Responsibilities

• Model and uphold Caribou policies and standards
• Ensure full staffing for upcoming shifts and write effective schedules
• Own recruiting process from posting to onboarding
• Drive guest satisfaction and brand ambassador initiatives
• Manage store operations to meet sales goals and maintain safety standards

Skills

Restaurant management

Sales building

Leadership

Staff development

Education

High school diploma or GED

ServSafe certification (preferred)

Tools

CrunchTime

GoSpotCheck

EcoSure

TeamworX

Medallia

Workday

Beekeeper

Job description

Caribou Coffee in Maple Grove, MN is hiring a General Manager to lead store culture and overall operations. You will drive team engagement, guest satisfaction, and sales growth while upholding brand standards and safety.

The role requires 2–3 years of management in hospitality or retail, strong P&L knowledge, and recruitment/training expertise. Competitive pay and a community-focused work environment are offered.