Store Leader - Elevate Client Experience & Growth

sephora.com; Charlotte (NC); On-site; USD 82,000 - 101,000; Full time

Benefits offered by this job

Health coverage

401k plan

Paid time off

Tuition reimbursement

Merchandise discount

Job summary

Sephora in Charlotte, NC is seeking a Store Manager to be the heartbeat of the store, leading operations, coaching the team, and elevating the client experience in a high-volume environment.

You will recruit and develop talent, manage inventory and scheduling, ensure policy compliance, and drive sales while upholding Sephora's service standards. Availability includes evenings, weekends, and holidays.

Qualifications

• Store Manager Experience in high-volume, complex retail or hospitality.
• Visionary leadership and business acumen.
• Exceptional communication and interpersonal skills.
• Passion for developing others.
• Client-centric and growth oriented.

Responsibilities

• Lead Store Operations & Client Experience.
• Inspire & Develop High-Performing Teams.
• Recruit & Cultivate Top Talent.
• Drive Performance Through Feedback.
• Champion Continuous Learning.
• Elevate Client Satisfaction.
• Ensure Operational Excellence.
• Optimize Resources & Drive Growth.

Skills

Store management

Leadership

Communication

People development

Customer experience

Job description

Sephora in Charlotte, NC is seeking a Store Manager to be the heartbeat of the store, leading operations, coaching the team, and elevating the client experience in a high-volume environment.

You will recruit and develop talent, manage inventory and scheduling, ensure policy compliance, and drive sales while upholding Sephora's service standards. Availability includes evenings, weekends, and holidays.