Store Leader: Drive Sales, Service & Team Growth

JCPenney; Bakersfield (CA); Vor Ort; USD 83.000 - 119.000; Vollzeit

Benefits dieser Stelle

Bonus eligibility

Medical/dental/vision benefits

Associate discount

Zusammenfassung

Catalyst Brands, owner of JCPenney retail stores, seeks a Store Manager to drive customer service excellence, sales performance, and team development across assigned locations. You will coach leaders, analyze store performance, and lead initiatives to meet profitability, attendance, and service goals.

The role demands strong retail leadership with the ability to engage both associates and customers, coordinate with specialty departments, and implement company strategies across the storefront.

Qualifikationen

• Bachelor's degree or equivalent work experience.
• Minimum of 5 years retail leadership experience.

Aufgaben

• Models, coaches, and holds team accountable for outstanding customer service.
• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership interactions.
• Lead shrink and safety initiatives; meet performance standards (sales, service, profit, productivity, attendance).
• Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
• Provide in-the-moment coaching for associates and manage performance gaps.

Kenntnisse

Customer service

Sales analysis

Team leadership

Coaching

Performance management

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Catalyst Brands, owner of JCPenney retail stores, seeks a Store Manager to drive customer service excellence, sales performance, and team development across assigned locations. You will coach leaders, analyze store performance, and lead initiatives to meet profitability, attendance, and service goals.

The role demands strong retail leadership with the ability to engage both associates and customers, coordinate with specialty departments, and implement company strategies across the storefront.