Store Leader: Drive Sales & Customer Experience

Dormont Manufacturing Co; Fargo (ND); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay & benefits

Career growth

Dynamic environment

DEI initiatives

Job summary

JD Finish Line is seeking an Assistant Store Manager and Supervisor to lead our store team, manage daily operations, and deliver exceptional customer experiences. You’ll drive performance, coach staff, and ensure store standards across merchandising, service and safety.

In this role you’ll shape the store’s success, implement strategies to meet sales targets, and contribute to growth within a dynamic retail environment. Flexibility with hours and a customer‑centric mindset are essential.

Qualifications

• Experience as Retail Store Manager or similar role with track record of achieving sales targets.
• Strong leadership and communication skills.
• Customer-centric with ability to create memorable shopping experiences.
• Analytical skills to analyze sales data and budgets.
• Able to work flexible hours including weekends and holidays.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Skills

Retail leadership

Team management

Customer service

Data analysis

Flexibility

Retail software

Education

High School Diploma or GED

Tools

Retail management software

Basic computer applications

Job description

JD Finish Line is seeking an Assistant Store Manager and Supervisor to lead our store team, manage daily operations, and deliver exceptional customer experiences. You’ll drive performance, coach staff, and ensure store standards across merchandising, service and safety.

In this role you’ll shape the store’s success, implement strategies to meet sales targets, and contribute to growth within a dynamic retail environment. Flexibility with hours and a customer‑centric mindset are essential.