Retail Store Leader: Lead Teams & Customer Experience

JD Finish Line; Niles (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401K plan

Employee discounts

Career growth

DEI initiatives

Job summary

JD Finish Line is seeking an Assistant Store Manager or Supervisor to lead daily store operations and inspire a high‑performing team. You’ll champion exceptional customer service, drive sales, and contribute to the store’s growth through effective merchandising and people leadership.

You will manage schedules, train staff, and ensure operational excellence while upholding company policies and safety standards in a fast-paced retail environment.

Qualifications

• Experience as a Retail Store Manager or similar role with a track record of achieving sales targets.
• Strength in leadership with excellent communication and organizational skills.
• Customer-centric focus delivering memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and support decision making.
• Willingness to work flexible hours including weekends and holidays.
• Proficiency with retail software and basic computer applications.

Responsibilities

• Lead and mentor a motivated team; set goals and provide feedback.
• Deliver an exceptional customer experience and resolve issues.
• Drive store sales and profitability through effective merchandising and promotions.
• Oversee daily operations, inventory, visual merchandising, and safety policies.
• Monitor budgets and analyze sales reports to optimize performance.

Skills

Leadership

Customer service

Sales analytics

Team development

Communication

Retail software

Education

High School Diploma or GED

Tools

Retail management software

Job description

JD Finish Line is seeking an Assistant Store Manager or Supervisor to lead daily store operations and inspire a high‑performing team. You’ll champion exceptional customer service, drive sales, and contribute to the store’s growth through effective merchandising and people leadership.

You will manage schedules, train staff, and ensure operational excellence while upholding company policies and safety standards in a fast-paced retail environment.