Store Leader: Drive Sales, Build Talent, Create Buzz

Hot Topic; New York (NY); On-site; USD 33,000 - 41,000; Full time

Job summary

Hot Topic in New York is seeking a Store Manager to lead our flagship location and drive exceptional customer experiences. You will oversee sales performance, staffing, and daily operations to create a vibrant shopping environment that reflects our love of music and pop culture.

You will recruit and develop a results‑oriented team, leverage store systems and data to optimize performance, and champion outstanding service. A dynamic, fast-paced retail setting awaits your leadership.

Qualifications

• 1–2 years of retail store management experience.
• Strong communication, recruiting and operations skills.
• High school diploma or GED is required.

Responsibilities

• Ensure the store hits sales plan and comp goals.
• Recruit, develop, and retain a collaborative, passionate team.
• Lead customer engagement via social media, store apps, and clienteling.
• Maintain an operational, well‑structured business with delegation and accountability.
• Monitor shrink, payroll hours, schedules, and external factors affecting business.
• Communicate trends and customer feedback with retail leadership and HQ.
• Run sales reports and use data to guide strategy to meet targets.
• Merchandise the store using planograms and launch promos on time.
• Mentor and recognize staff to build a strong bench.

Skills

Communication

Recruiting

Operations

Merchandising

Education

High school diploma or GED

Job description

Hot Topic in New York is seeking a Store Manager to lead our flagship location and drive exceptional customer experiences. You will oversee sales performance, staffing, and daily operations to create a vibrant shopping environment that reflects our love of music and pop culture.

You will recruit and develop a results‑oriented team, leverage store systems and data to optimize performance, and champion outstanding service. A dynamic, fast-paced retail setting awaits your leadership.