Store Leader: Drive Customer Experience & Operations

Abercrombie & Fitch Co.; Fairfax (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Abercrombie & Fitch Co. in Fairfax is seeking a Store Manager who will lead staffing, training, and development of both part-time and full-time associates to deliver exceptional customer experiences.

You will oversee store operations, inventory, visual standards, and omni-channel initiatives, coach teams on product knowledge, manage scheduling and payroll, and uphold brand presentation and company culture.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. in Fairfax is seeking a Store Manager who will lead staffing, training, and development of both part-time and full-time associates to deliver exceptional customer experiences.

You will oversee store operations, inventory, visual standards, and omni-channel initiatives, coach teams on product knowledge, manage scheduling and payroll, and uphold brand presentation and company culture.