Store Leader: Develop Talent & Drive Results

The TJX Companies, Inc.; Akron (OH); On-site; USD 65,045,000 - 89,401,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

TJ Maxx at The TJX Companies, Inc. is seeking an Assistant Store Manager to foster an inclusive, high-energy store environment and empower teams to deliver memorable moments for customers.

You will lead operations and people development across merchandising, scheduling, customer service, and loss prevention to drive sales and customer satisfaction. You will mentor a large team, implement action plans, and collaborate on store changes while maintaining strong execution on expenses and operations.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Communication skills

Job description

TJ Maxx at The TJX Companies, Inc. is seeking an Assistant Store Manager to foster an inclusive, high-energy store environment and empower teams to deliver memorable moments for customers.

You will lead operations and people development across merchandising, scheduling, customer service, and loss prevention to drive sales and customer satisfaction. You will mentor a large team, implement action plans, and collaborate on store changes while maintaining strong execution on expenses and operations.