Store Leader - Customer Experience & Ops (Bonus Eligible)

Lids; Arlington (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employee discounts and exclusive perks

Paid Time Off

Career development and discounts on教育

Job summary

Lids is seeking an Assistant Store Manager in Arlington, VA to lead store operations, train staff, and ensure an outstanding customer experience. You will manage schedules, handle cash and inventory, and execute merchandising plans while upholding Lids standards.

The role emphasizes leadership, teamwork, and a passion for sports fashion, with opportunities for growth and a competitive benefits package. Candidates must be legally eligible to work in the United States.

Qualifications

• Experience managing a retail team and driving sales results.
• Ability to train and coach store personnel on operations and customer service.
• Strong merchandising and visual presentation skills.

Responsibilities

• Act as Manager on duty and supervise scheduling when Store Manager is absent.
• Lead selling strategy to achieve KPIs and deliver exceptional customer service.
• Maintain store operations, cash handling, and inventory accuracy.
• Coordinate training and development of store staff and ensure policy compliance.
• Oversee product placement, VM, and promotional signage to drive sales.

Skills

Leadership

Customer service

Staff management

Job description

Lids is seeking an Assistant Store Manager in Arlington, VA to lead store operations, train staff, and ensure an outstanding customer experience. You will manage schedules, handle cash and inventory, and execute merchandising plans while upholding Lids standards.

The role emphasizes leadership, teamwork, and a passion for sports fashion, with opportunities for growth and a competitive benefits package. Candidates must be legally eligible to work in the United States.