Store Leader: Customer Experience & Operations

Steak 'n Shake; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Employee discounts

Bonus pay opportunities

Job summary

Ace Hardware is seeking an Assistant Store Manager to lead a friendly, customer-focused team and to grow your leadership skills in a dynamic environment that values service and community involvement.

You will supervise daily store operations, merchandising, inventory control, and loss prevention; train and coach staff, open and close shifts, ensure safety, and resolve customer concerns promptly to maintain top service. This full-time role offers growth opportunities and competitive benefits.

Qualifications

• High School diploma or GED; NHRA Advanced Course a plus.
• Retail management experience preferred, hardware experience valued.
• Ability to lift up to 40 lbs and stand for extended periods.

Responsibilities

• Lead and motivate associates to provide outstanding customer service.
• Manage daily store operations including opening, closing, and safety.
• Supervise merchandising, inventory control, and loss prevention.
• Train, coach, and develop team members to promote a positive store culture.
• Handle customer concerns promptly and professionally to ensure satisfaction.

Skills

Leadership

Customer service

Team management

Education

High School diploma or GED

NHRA Advanced Course in Hardware Retailing

Job description

Ace Hardware is seeking an Assistant Store Manager to lead a friendly, customer-focused team and to grow your leadership skills in a dynamic environment that values service and community involvement.

You will supervise daily store operations, merchandising, inventory control, and loss prevention; train and coach staff, open and close shifts, ensure safety, and resolve customer concerns promptly to maintain top service. This full-time role offers growth opportunities and competitive benefits.