Store Leader: Customer Experience & Merch Ops

Dollar General; Euclid (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

The Dollar General Assistant Store Manager role focuses on keeping a clean, organized store with a customer-first approach. Under the Store Manager's direction, you will supervise staff, help present merchandise, and handle deposits while protecting assets and reducing losses.

You will also perform stocking, cashier duties, scheduling, training, and implementing planograms to maximize profitability and customer satisfaction across daily operations.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of retail experience and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet customers, and operate cash register and scanner.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Communication

Team leadership

Cash handling

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

The Dollar General Assistant Store Manager role focuses on keeping a clean, organized store with a customer-first approach. Under the Store Manager's direction, you will supervise staff, help present merchandise, and handle deposits while protecting assets and reducing losses.

You will also perform stocking, cashier duties, scheduling, training, and implementing planograms to maximize profitability and customer satisfaction across daily operations.