Store Leader: Customer Experience & Compliance

CNG Holdings, Inc.

Westland (MI)

On-site

USD 38,000 - 52,000

Full time

14 days+

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Job summary

CNG Holdings, Inc. operates Check N Go, Allied Cash Advance, and Cash Store as a family of companies. The Assistant Store Manager role focuses on delivering outstanding customer service and regulatory excellence while representing the brand across districts.

Responsibilities include sales, cash handling, and ensuring policy compliance during daily operations. Candidates should have a high school diploma and 1+ year of relevant experience, with strong communication skills and a willingness to

Qualifications

High school diploma or GED required.
1+ year of experience in sales, customer service, and/or cash handling preferred.
Strong customer service, listening, and written/verbal communication skills.
Proficient in Microsoft Office programs.
Ability to multitask and work autonomously with reliable transportation and a valid driver's license and auto insurance.

Responsibilities

Serve and educate customers on products and services, presenting options that meet their needs.
Escalate issues to store leadership when needed.
Answer phone inquiries and process customer applications and requests.
Perform outbound calls for sales, courtesy, and collections per regulations and procedures.
Handle cash, balance receipts, and count currency accurately.
Verify customer information and complete transactions per policy.