Store Leader & Customer Experience Champion

R551US The Finish Line, Inc.; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager to lead daily operations, inspire a high-performance team, and deliver outstanding customer experiences. This role offers autonomy to shape store success and contribute to company growth.

The position emphasizes leadership, customer service, and strategic store management, with opportunities for development within a dynamic retail environment. Benefits include health coverage, retirement plans, and employee discounts.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of meeting sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Must have reliable transportation and willingness to work flexible hours including weekends and holidays.
• English fluency for communication with customers and staff.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team, set clear goals, provide feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Sales & Performance: Drive store sales and profitability through merchandise management and promotions.
• Operational Excellence: Oversee inventory, visual merchandising, and store maintenance, ensuring policy compliance.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to drive revenue.
• Marketing & Community Engagement: Implement local marketing initiatives and build community relationships.
• Innovation & Problem-Solving: Identify opportunities for improvement and implement innovative solutions.
• Additional duties and projects as required.

Skills

Leadership

Customer service

Analytical skills

Flexibility

Technology proficiency

Team development

Education

High School Diploma or GED

Tools

Retail management software

Basic computer applications

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager to lead daily operations, inspire a high-performance team, and deliver outstanding customer experiences. This role offers autonomy to shape store success and contribute to company growth.

The position emphasizes leadership, customer service, and strategic store management, with opportunities for development within a dynamic retail environment. Benefits include health coverage, retirement plans, and employee discounts.