Store Leader & CSR Specialist

Han-Dee Hugos, Inc.; North Carolina; Sur place; USD 23 000 - 24 000; Plein temps

Résumé du poste

Han-Dee Hugo's, Inc. in Kitty Hawk, NC is seeking an Assistant Store Manager to support the Manager with team leadership, cash handling, and daily store operations. You will help recruit and train CSR candidates, supervise staff, and uphold safety and company policies.

The role requires strong customer service, merchandising, and compliance across shifts, with a focus on delivering a positive customer experience and operational excellence at the SBOC/Han-Dee Hugo’s location.

Qualifications

• High School Diploma, GED or equivalent.
• Experience as CSR at SBOC/Han-Dee Hugo’s.
• Ability to read and interpret documents and department manuals.
• Strong verbal and written communication with customers and staff.
• Able to read, write and understand simple instructions, memos.
• Basic math and cash handling, discounts knowledge.
• Understand cash and inventory control procedures.
• Some computer skills.

Responsabilités

• Be a leader for CSR’s and promote a positive store experience.
• Assist Manager with scheduling, cash and inventory controls.
• Merchandise and stock the store effectively.
• Handle tasks assigned to CSR’s across shifts and train them.
• Report maintenance issues to the Manager and ensure safety.
• Assist with bank deposits and enforce company policies.
• Support training to deliver great customer service.
• Ensure compliance with vendor and safety procedures.

Connaissances

Customer service

Leadership experience

Communication

Cash handling

Inventory control

Reading & math

Computer skills

Formation

High School Diploma, GED or equivalent

Description du poste

Han-Dee Hugo's, Inc. in Kitty Hawk, NC is seeking an Assistant Store Manager to support the Manager with team leadership, cash handling, and daily store operations. You will help recruit and train CSR candidates, supervise staff, and uphold safety and company policies.

The role requires strong customer service, merchandising, and compliance across shifts, with a focus on delivering a positive customer experience and operational excellence at the SBOC/Han-Dee Hugo’s location.