Store Leader — Coffee, Team Growth & Service Excellence

Caffé Nero; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Fun work environment

Paid time off

Training and development

Free coffee and food on shift

Staff discount program

Job summary

A premium coffee shop in Boston is looking for a dedicated Shift Leader to assist the Store Manager in achieving business goals. The ideal candidate will create an exceptional customer service environment and lead the team to success while having fun. The role includes motivating staff, managing store operations in the manager's absence, and ensuring excellent service standards. A background in management and a passion for coffee are preferred. Competitive salary and great benefits offered.

Qualifications

• Prior Shift Leader or Assistant Manager experience required.
• Ability to create an exceptional Customer Service environment.
• Demonstrated proficiency in scheduling, ordering, inventory systems.

Responsibilities

• Support Store Manager in key business objectives.
• Deliver friendly and fast service.
• Run the store in the absence of the Store Manager.

Skills

Customer Service

Recruitment and team development

Motivating team

Proficiency in computer software systems

Lifting up to 70 pounds

Job description

A premium coffee shop in Boston is looking for a dedicated Shift Leader to assist the Store Manager in achieving business goals. The ideal candidate will create an exceptional customer service environment and lead the team to success while having fun. The role includes motivating staff, managing store operations in the manager's absence, and ensuring excellent service standards. A background in management and a passion for coffee are preferred. Competitive salary and great benefits offered.