Assistant Store Manager: Lead Teams & World‑Class Service

Caffé Nero; Massachusetts; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Fun work environment

Paid time off

Training opportunities

Free coffee and food on shift

Staff discount program

Job summary

A prominent coffee chain seeks a full-time Shift Leader to support the Store Manager in driving team performance and achieving business targets. The ideal candidate will foster a positive customer service environment and inspire team members while managing store operations efficiently. With competitive pay and great benefits, this role is perfect for those looking to grow within a successful brand. The position is primarily located in Concord, MA.

Qualifications

• Prior Shift Leader or Assistant Manager experience required.
• Ability to recruit and develop a strong team.
• Experience in achieving business targets.
• Must enjoy creating a fun environment for staff.

Responsibilities

• Support the Store Manager in achieving business goals.
• Deliver excellent speed of service and customer management.
• Act as the Brand Ambassador for Caffè Nero culture.
• Manage store operations in the absence of the Store Manager.

Skills

Customer Service Environment

Team Development

Financial Targets Achievement

Motivating Team

Proficiency in Software Systems

Physical Stamina

Job description

A prominent coffee chain seeks a full-time Shift Leader to support the Store Manager in driving team performance and achieving business targets. The ideal candidate will foster a positive customer service environment and inspire team members while managing store operations efficiently. With competitive pay and great benefits, this role is perfect for those looking to grow within a successful brand. The position is primarily located in Concord, MA.