Café & Kitchen Team Lead - People, Service, Growth

Caffé Nero; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Free coffee and food on shift

Staff discount program

Job summary

A renowned coffee company in Boston is seeking a Shift Leader to support the Store Manager. You will build and nurture a strong team while ensuring excellent customer service. Ideal candidates should have prior experience in a leadership role, with a knack for motivating others and achieving business targets. Enjoy a supportive work environment with competitive pay, flexible hours, and rich benefits, including paid time off and free coffee during shifts.

Qualifications

• Prior Shift Leader or Assistant Manager experience required.
• Ability to create a great customer service environment.
• Demonstrated proficiency in scheduling and inventory management.

Responsibilities

• Support the Store Manager to achieve business goals.
• Build and retain a great team and ensure excellent service.
• Manage store operations in the absence of the Store Manager.

Skills

Customer Service

Team Development

Motivational Skills

Computer Proficiency

Job description

A renowned coffee company in Boston is seeking a Shift Leader to support the Store Manager. You will build and nurture a strong team while ensuring excellent customer service. Ideal candidates should have prior experience in a leadership role, with a knack for motivating others and achieving business targets. Enjoy a supportive work environment with competitive pay, flexible hours, and rich benefits, including paid time off and free coffee during shifts.