Store Leader - Client Experience & Team Growth

Tapestry (Coach/Kate Spade); Lake Buena Vista (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

Kate Spade New York in Lake Buena Vista, FL, seeks a dynamic Store Leader to drive selling excellence across in-store and omni-channel experiences.

You will recruit, coach, and develop a diverse team, manage store performance against KPIs, and partner with corporate teams to optimize merchandising and guesteling strategies. Responsibilities include opening/closing procedures, payroll, and maintaining brand standards across all touchpoints.

Qualifications

• 2+ years of retail management experience in fashion/lifestyle or similar environment.
• Strong leadership, communication, and organizational skills.
• Proficiency with MS Office and retail systems; ability to analyze selling reports.

Responsibilities

• Model service behaviors and selling standards to lead a high-energy client-focused environment.
• Recruit, onboard, and develop diverse talent; coach for results.
• Own store sales plans, forecast, and partner with corporate teams to optimize strategies.
• Maintain brand and visual standards and ensure an impeccable store environment.
• Oversee opening/closing procedures, cash handling, and scheduling.

Skills

Leadership

Clienteling & Service

Team development

Data analysis

Communication

Organizational skills

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Retail systems

Job description

Kate Spade New York in Lake Buena Vista, FL, seeks a dynamic Store Leader to drive selling excellence across in-store and omni-channel experiences.

You will recruit, coach, and develop a diverse team, manage store performance against KPIs, and partner with corporate teams to optimize merchandising and guesteling strategies. Responsibilities include opening/closing procedures, payroll, and maintaining brand standards across all touchpoints.