Store Leader & Brand Experience Coach

Victoria’s Secret & Co.; San Diego (CA); On-site; USD 43,000 - 57,000; Full time

Job summary

A Victoria’s Secret & Co store in California is seeking a Manager who leads with a values-based approach to deliver outstanding customer and associate experiences while driving top-line sales. This role provides direction to Brand Supervisors, coaches team members, and reports to the Store Manager or Assistant Store Manager.

Responsibilities include translating brand direction into priorities, coaching for sales excellence, managing talent, and ensuring visual standards.

Qualifications

• 3+ years of retail leadership experience.
• Ability to work nights and weekends.
• Ability to lift up to 40 pounds.
• Strong customer service and loyalty-building skills.
• Experience in visual merchandising and brand storytelling.

Responsibilities

• Translate brand direction into priorities and daily actions.
• Drive product storytelling and selling behaviors.
• Analyze category insights using company tools and reports.
• Maintain sales floor and fitting room standards.
• Lead talent lifecycle including interviewing and hiring with the Store Manager.
• Direct reports including Supervisors and Selling Associates.
• Lead performance in higher volume or complex environments.

Skills

Retail leadership

Customer service

Team coaching

Flexibility

Store operations

Job description

A Victoria’s Secret & Co store in California is seeking a Manager who leads with a values-based approach to deliver outstanding customer and associate experiences while driving top-line sales. This role provides direction to Brand Supervisors, coaches team members, and reports to the Store Manager or Assistant Store Manager.

Responsibilities include translating brand direction into priorities, coaching for sales excellence, managing talent, and ensuring visual standards.