Store Leader: Brand & Customer Experience

Madewell; New York (NY); On-site; USD 40,294 - 50,282; Full time

Benefits offered by this job

Competitive base pay and bonus programs

60% discount on branded products

Competitive Paid Time Off (PTO) plan

401(k) plan with company matching

Full health insurance benefits

Job summary

Madewell in New York, NY is looking for an Associate Manager to lead the store team and provide exceptional customer service. In this role, you will be responsible for managing store operations, supporting the Store Director, and fostering a collaborative environment. A passion for retail, teamwork, and strong problem-solving skills are essential.

The position offers a competitive base pay and numerous perks including merchandise discounts, paid time off, and comprehensive health benefits.

Qualifications

• 3+ years of full-time retail management experience required.
• Strong passion for supporting brand, customers, and team.
• Flexibility with scheduling, including nights and weekends.

Responsibilities

• Lead team to exceed goals and deliver exceptional customer service.
• Collaborate with Store Director to maximize profitability.
• Manage store operations, systems, and technology.

Skills

Retail management experience

Customer service skills

Teamwork

Problem-solving

Flexibility

Job description

Madewell in New York, NY is looking for an Associate Manager to lead the store team and provide exceptional customer service. In this role, you will be responsible for managing store operations, supporting the Store Director, and fostering a collaborative environment. A passion for retail, teamwork, and strong problem-solving skills are essential.

The position offers a competitive base pay and numerous perks including merchandise discounts, paid time off, and comprehensive health benefits.