Store Leader - Auto Care & Customer Experience

Bridgestone Americas; Memphis (TN); On-site; USD 58,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental and Vision — Starting

Paid vacation and holidays

On-the-job training and ASE-cert.

Flexible work schedule

401(k) match

On demand pay

Job summary

Bridgestone Retail Operations is seeking an exempt leadership role for Store Manager positions in Memphis, TN. The role requires maintaining a flexible schedule (40+ hours weekly, five days, weekends) to support business needs and drive store performance.

Pay range is $58,235.00 to $98,990.00, with comprehensive benefits and opportunities for professional development in a dynamic automotive retail environment.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Customer service

Retail management

Problem solving

Inventory management

Staff scheduling

Communication

Negotiation

Driver's license

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone Retail Operations is seeking an exempt leadership role for Store Manager positions in Memphis, TN. The role requires maintaining a flexible schedule (40+ hours weekly, five days, weekends) to support business needs and drive store performance.

Pay range is $58,235.00 to $98,990.00, with comprehensive benefits and opportunities for professional development in a dynamic automotive retail environment.