Store Lead - San Francisco Premium Outlets - Full Time

The Childrens Place, Inc.; San Francisco (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Children’s Place Inc. is seeking a Store Lead in Livermore, CA to support the Store Leadership Team with cash-wrap, opening/closing procedures, and serving as Leader on Duty. You will engage customers, uphold store standards, and support teamwork and employee development.

Responsibilities include coaching, performance feedback, scheduling, and maintaining stockroom organization while delivering exceptional service and brand integrity.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Assist in developing talent through training of associates.
• Coach associates; address performance concerns with team.
• Support company training and development initiatives.
• Foster a positive work environment and provide timely feedback.
• Assess performance and provide feedback during reviews.
• Motivate associates to build brand loyalty and strong store culture.
• Model exceptional customer service on the sales floor.
• Represent the company professionally and positively.
• Support management to maximize productivity through knowledge and customer service.
• Participate in Leader on Duty (LOD) to drive store profitability and payroll.
• Process payroll weekly.
• Modify schedules based on business needs.
• Maintain clean, organized stockroom and adhere to CRE standards.

Skills

Customer engagement

Detail oriented

Task prioritization

Teamwork

Feedback delivery

Self-development

Communication

Adaptability

Time management

MS Office

Internal applications

Weekend availability

Lifting 50 lbs

Education

High school diploma or equivalent

1-3 years retail experience

Job description

Location: Livermore, California

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

High school diploma or equivalent
1-3 years previous retail experience
Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment. make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,

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