Store Lead - National Harbor - Full Time

The Children's Place; National Harbor (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

Backup care (kids, pets & elderly)

Job summary

The Children’s Place is seeking a Store Lead in Oxon Hill, Maryland to support the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and serving as Leader on Duty (LOD). The role focuses on engaging customers, maintaining store standards, and fostering teamwork and employee development.

Responsibilities include coaching, training, performance feedback, and ensuring high customer service.

Qualifications

• Customer engagement and service excellence.
• Ability to prioritize tasks and manage time.
• Strong communication and teamwork skills.

Responsibilities

• Assist in talent development and coaching of associates.
• Support store leadership and training initiatives.
• Provide timely feedback and assess performance.
• Motivate staff to enhance brand loyalty and store environment.
• Represent the brand professionally and maintain store standards.
• Support senior leadership to maximize productivity and payroll efficiency.
• Participate in Leader on Duty (LOD) program to drive profitability.

Skills

Customer engagement

Detail oriented

Task prioritization

Team player

Effective communicator

Flexible to schedules

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Location: Oxon Hill, Maryland Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Pay:

Hourly/Salary $17.30 - $23.00 Per Hour

Benefits:

• Paid Time Off
• Employee Discount
• 401(k) and company match
• Wellness Reimbursement
• Adoption Assistance
• free backup care (for kids, pets & the elderly)
• choice of health insurance plans
• company-paid life/AD&D
• short and long term disability
• a variety of voluntary benefits and an employee assistance program.

Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE. If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,