Store Lead - Gilroy Premium Outlets - Part Time

The Childrens Place, Inc.; Gilroy (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

The Children’s Place Inc. in Gilroy, CA is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing duties, and as Leader on Duty.

You will engage customers, uphold brand standards, and coach team members to enhance performance and service quality. Responsibilities include implementing training, supervising associates, and contributing to a positive, productive store environment.

Qualifications

• High school diploma or equivalent.
• 1–3 years retail experience.
• Must be at least 18 years old.

Responsibilities

• Assist in leading store operations and customer service on the sales floor.
• Support payroll processing and scheduling where applicable.
• Provide coaching and development to associates.
• Represent The Children’s Place with professionalism and brand integrity.
• Maintain store standards and safety procedures.
• Drive store profitability through effective leadership and customer engagement.

Skills

Customer engagement

Detail oriented

Prioritize tasks

Team environment

Feedback delivery

Communication

Time management

Microsoft Office

Flexibility

Lift 50 lbs

Education

High school diploma or equivalent

Tools

Internal applications

Job description

Location

Gilroy, California

Job Summary

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Key Accountabilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$18.90 - $24.90 Per Hour

About The Children's Place

make our PLACE yours

Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE. If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,

Equal Opportunity

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.