Store Lead: Sales, Service & Operations

Dollar General Corporation; Knoxville (IA); Vor Ort; USD 29.000 - 36.000; Vollzeit

Zusammenfassung

Dollar General Corporation is seeking a lead Cashier/Stocker to perform frontline duties and act in a supervisory capacity when the Store Manager or Assistant Store Manager is absent. The role emphasizes customer service, merchandising, and loss prevention at a Dollar General store in the United States.

Responsibilities include unloading and stocking, operating the cash register, maintaining displays, and ensuring a clean, safe, and organized store environment while following company SOPs.

Qualifikationen

• High school diploma or equivalent is preferred.
• Six months of supervisory experience (or related training) preferred.
• Relocation assistance is not available for this position.

Aufgaben

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer\'s purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the SOP manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager. In the Absence of the Store Manager or Assistant Store Manager, authorize refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Kenntnisse

Mathematical calculations

Cash handling procedures

IBM cash register

Cash control policies

Interpersonal communication

Safety policies

Plan-o-gram reading

Ausbildung

High school diploma or equivalent

Tools

IBM Cash Register

Cash register software

Jobbeschreibung

Dollar General Corporation is seeking a lead Cashier/Stocker to perform frontline duties and act in a supervisory capacity when the Store Manager or Assistant Store Manager is absent. The role emphasizes customer service, merchandising, and loss prevention at a Dollar General store in the United States.

Responsibilities include unloading and stocking, operating the cash register, maintaining displays, and ensuring a clean, safe, and organized store environment while following company SOPs.