Store Lead: Sales, Operations & People Growth

Abercrombie & Fitch Co.; Annapolis (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

Abercrombie & Fitch Co. in Annapolis seeks an Assistant Manager to blend business strategy with hands-on store operations and people leadership. You will drive sales by analyzing performance, delivering best-in-class service, and overseeing opening/closing routines.

You will recruit, train and develop staff, maintain compelling floorsets and product knowledge, and protect store assets while ensuring seamless omni-channel execution and brand standards.

Qualifications

• Experience managing daily store operations.
• Strong customer service focus.
• Ability to train and develop staff.
• Knowledge of store merchandising and displays.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

People management

Customer service

Sales analysis

Retail operations

Staff training

Tools

POS systems

Job description

Abercrombie & Fitch Co. in Annapolis seeks an Assistant Manager to blend business strategy with hands-on store operations and people leadership. You will drive sales by analyzing performance, delivering best-in-class service, and overseeing opening/closing routines.

You will recruit, train and develop staff, maintain compelling floorsets and product knowledge, and protect store assets while ensuring seamless omni-channel execution and brand standards.